Guide
Everything you can do with Passavo, explained by topic. Cannot find the answer? Just write to us.
Getting started
Your organisation
Selling and ticketing
- Products and prices
- Rates
- Time slots
- Events
- Discount codes and vouchers
- Making your shop look good
- Sharing and embedding your ticket shop
- Your own domain
- Following up orders
- Looking up tickets
- Cancelling and refunding
- Invoices to your buyers
- VAT on ticket sales: VAT sets per country
- Gift vouchers
- Season passes
- Selling on Viator, GetYourGuide or Tiqets as a supplier
- UiTPAS and the social tariff in your ticket shop
- Time to check out
- museumPASSmusées
- Phone required and a note from the buyer
- The "Popular" badge
- Your shop in WordPress
- Requests and quotes
- Extra items with a visit
- Photos and more info per product
- Seating plans and numbered seats
Payments and payouts
- What is a payment provider, and why do you need one?
- Which payment provider do you choose?
- Creating a Mollie account, step by step
- Create a Stripe account, step by step
- Payconiq: apply and pay with the app (Bancontact Pro)
- Connecting your payment provider
- Payment by bank transfer
- Testing with a payment of 1 cent
- When a payment fails
- Payout and costs
- Choosing, changing and paying for your plan
- Your plan, your invoices and pausing
- Your plan and your limits
- Refer an organisation, and both get a month free
- Bar balance on a pass
- Switching on cashless for an event
- Trial ended, payment failed or account blocked
- Apple Pay and Google Pay
At the door
- Scan app and scanning staff
- Wallet passes
- The counter till
- Linking a payment terminal
- Reviewing till sessions and Z reports
- Managing devices
- Selling at the bar
- Till compliance in Germany: TSE and KassenSichV
- Till compliance in France: secure till and publisher's attestation
- Messages to visitors
- Age checks with the European wallet
Legal and privacy
Reference
Integrations
Short explanations of the terms used on this page, written for people meeting them for the first time. All terms in the glossary →