Selling and ticketing

• Products and prices

  What you sell, what it costs, and why a price is phased out rather than overwritten.

• Rates

  One product with several prices — adult, child, student, senior — that all sell from the same places.

• Time slots

  Sell per hour or per part of the day, with a capacity that still adds up when someone is selling at the desk at the same time.

• Events

  Setting up a one-off event — dinner evening, quiz, party or performance: choose the date and capacity, set the prices and sell tickets online.

• Discount codes and vouchers

  The difference between a discount code and a voucher, when to use which, and how to set a percentage, a validity period and a usage limit.

• Making your shop look good

  A logo, a cover photo, and a photo and a good description for each event. Your shop looks cared for, and your visitors buy faster.

• Sharing and embedding your ticket shop

  Finding your link and spreading it — on your site, in a newsletter, on social media, with a QR poster or embedded in your own page.

• Your own domain

  Your ticket shop on tickets.yourassociation.com — what DNS is, which two records you set, and how you do it at your registrar.

• Following up orders

  What an order, an entry and a ticket are — and how you search, read and resend a ticket email.

• Looking up tickets

  Finding one ticket again by code, name or order number, seeing whether it has already been scanned, and showing the QR code on your screen.

• Cancelling and refunding

  Making the ticket invalid and paying the money back are two separate actions — here is how you do both.

• Invoices to your buyers

  A visitor asks for an invoice. Switch it on and :brand draws it up in your name, with your VAT rules.

• VAT on ticket sales: VAT sets per country

  VAT on your ticket sales and till without a percentage on every product: one VAT set per country. What we suggest, and what your accountant checks.

• Gift vouchers

  Sell vouchers with a fixed or a free amount, and keep track to the cent of where the balance has gone.

• Season passes

  A pass in a name that gives access for a whole season, with a visit counter and a card in the phone.

• Selling on Viator, GetYourGuide or Tiqets as a supplier

  How to become a supplier on Viator, GetYourGuide or Tiqets. Their visitors scan at your entrance as though they had bought from you.

• UiTPAS and the social tariff in your ticket shop

  Connect UiTPAS: visitors enter their card number online or at the desk, the social tariff comes from publiq and the sale is registered with publiq before payment.

• Time to check out

  While your visitor checks out, we hold their places. They see the time counting down, and you choose how long it lasts.

• museumPASSmusées

  Visitors with a museum pass get in free; you register the visit here and settle up monthly with a CSV.

• Phone required and a note from the buyer

  Ask your buyers for their phone number, for your whole shop or only for some products, and let them add a note that you find on the order.

• The "Popular" badge

  Your busiest products automatically get the "Popular" badge in your shop. Your visitors see straight away what they should not wait too long for.

• Your shop in WordPress

  Put your ticket shop into a WordPress page in five minutes, with the whole shop or one product, in the right language. No plugin needed.

• Requests and quotes

  Sell birthday parties, group visits and private hire on request. Your visitor requests a date and a number of people, you send a quote with a payment link.

• Extra items with a visit

  Sell an audio guide, a programme or a drinks voucher together with the ticket. Your visitor adds them on the checkout page and collects them at the desk.

• Photos and more info per product

  Add up to eight photos to a product. Your visitor views them, together with the full address, a map link and the duration, under "More info and photos" on the card in your shop.

• Seating plans and numbered seats

  Draw your hall with rows, seats and price categories, and let your visitors choose their own seat — online, at the till and on the ticket.

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