The "Popular" badge

On your busiest products your shop automatically shows a Popular badge, at the top right of the photo. In French it reads Très demandé, in Dutch Populair: the badge follows your visitor's language. That way they see straight away what is in demand, and that they had better not wait too long.

You do not need to do anything. The badge is on by default.

When does a product get the badge?

A product gets the badge if one of these two things is true:

• Occupancy: at least 70% of the places in the next seven days are already taken. This applies to time slots, and to an event with its own date and a maximum number of places.
• Sales: at least ten were sold in the past seven days, online and at the desk combined.

Three rules apply on top, so that the badge keeps its meaning:

• At most two products have the badge at the same time: the busiest first.
• A sold-out product does not get it; it already says Sold out.
• Test orders and trial orders through the API do not count, and gift vouchers never get the badge.

The figures are updated every quarter of an hour. A product that has just become popular gets the badge within fifteen minutes.

Turning the badge off

Do you not want the badge in your shop?

1. In the menu on the left, click Settings and then Organisation.
2. Open the Your shop tab.
3. Turn off "Popular" badge.
4. Click Save.

The badge disappears from all products straight away. If you turn it back on later, it reappears wherever the figures support it.

Frequently asked questions

Can I choose which product gets the badge? No. The badge only appears where your visitors really buy or book. That is what keeps it credible.

My shop is new and the badge appears nowhere. Is that right? Yes. As long as little has been sold, the badge appears nowhere. It comes by itself as soon as a product reaches the threshold.