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A tour boat with passengers in a harbour canal

For anyone who departs on the hour

A boat still at the quay at ten to the hour, and a guide who cannot work with thirty people. You sell departures, not days.

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The boat trip leaves every hour, from ten until six. Forty-six seats on board, and on a sunny Sunday they are gone four hours in advance. Half the passengers book at home, the other half turn up at the jetty. The skipper wants no paper list and certainly no queue stalling while the engine is running.

How it goes

Step 1

Your departure times are set once

Every hour is its own departure with its own capacity. An extra sailing in fine weather goes in with a couple of taps.

A laptop showing the ticket shop of a visitor centre, where the visitor picks a time slot.

Step 2

The passenger books their departure and pays in advance

They get their ticket in their wallet, with the time and the boarding point on it. Their phone tells them exactly where to be.

A phone with a ticket in the wallet: the name of the event, the date, one adult and a QR code.

Step 3

At the gangway you scan the queue through

Two crew members, two phones, one list of valid tickets. In today's overview you see per departure how many passengers are already on board and how many seats are left.

Two phones running the scanning app: a valid ticket on the left, an already scanned ticket on the right.

Step 4

At the jetty you sell the last seats

The till on the quay sells from the same stock. So nobody ends up on the quay with a ticket for a boat that is already full.

The front desk till on a tablet: large buttons per ticket, the basket beside them and a choice between cash, card and Bancontact Pay.
A group of visitors looking out over the city

Why it fits here

Capacity per departure, not per day

Every hour has its own seats. A full boat at eleven does not block the one at noon, and the other way round.

Quay and web share the same counter

Whatever sells at the jetty disappears from the web shop at once. Overbooking is impossible, even in the busiest five minutes of the day.

The ticket sits in the phone

A wallet pass with the time and the boarding point, usable without signal too. That saves digging through an inbox in the rain.

No fee per passenger

A fixed amount per month, however many sailings you make. A record weekend costs you no more than a quiet week in November.

The season decides what you pay

If you only sail from April to October, you pause your plan over winter — up to 9 months a year, with no billing in the meantime.

The sum

In our example, at least €860.00 a year stays in your own till.

What it costs

2,500 paid tickets at €15.00 each: €37,500.00 going through your own till.

Two and a half thousand passengers is a small season with one boat. With a fixed amount per ticket you pay per passenger, even when the boat sails half empty.

With a platform that charges per ticket

€950.00 to €2,750.00

With us, the Start plan, per year

€90.00

All amounts are excluding VAT and per year. The rates we compare against are the going per-ticket rates in this market; we charge a fixed amount and nothing per ticket.

See the price →

Frequently asked questions

What do we do in bad weather or for a cancelled sailing?

You cancel that departure, so nobody else can book it, and send the booked passengers of that hour one message on their wallet pass or by email. Then you refund them, or give them a gift voucher to book another time themselves.

Can we handle groups and schools separately?

Yes. A group takes several seats on a regular departure in one booking, and they count towards that boat's capacity; you give a group rate with a discount code. For schools you can also create a product of their own with their own departures and a minimum group size.

Does scanning work out on the water?

The scanning app keeps working without signal and syncs as soon as the boat moors again. So you can keep checking along the way.

Can we create combination tickets, for example with a tasting?

Yes. You put the tasting next to the trip as a second product, and your passenger takes both in one order. Each has its own ticket: you scan the trip at the gangway, and your partner scans the second one at the tasting — with a login of their own that can only scan.

Get started

Set up one day of departure times and book a seat yourself. You will see what it looks like at the quay before you explain it to your crew.

In the guide

Worth knowing before you start

The handful of terms that come up most often in this line of work, explained plainly.

  • Timed entry ticketing Timed entry ticketing does not limit how many people come; it limits how many arrive at once, which is a different and more useful thing.
  • Capacity management Capacity management is deciding what full means for your room, and then making sure the sale respects it without anyone watching the numbers.
  • The QR code ticket A QR code ticket holds its code in a square pattern that a camera can read from any angle, which is why it took over from the barcode.
  • The guest list A guest list is everyone who gets in without having bought a ticket in the usual way, and it is the part of the door that is usually improvised.

All terms in the glossary →

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