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Visitors with a hot drink between the stalls of a Christmas market

For anyone filling a site and wanting to know how full

A Christmas market, a craft fair or a book fair. Many visitors, a lot of till work, and a fire-safety rule that wants an exact number.

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The Christmas market runs for three days and draws six thousand visitors. There is a day ticket, a combination ticket with a drink, and free entry for children under twelve that you still want to count. Three volunteer-staffed tills stand at the entrance, and at eight in the evening the safety coordinator comes to ask how many people have come in that day.

How it goes

Step 1

You set out your days and your rates

Per day its own capacity, a day ticket next to a combination ticket, and a free child ticket that does count towards your numbers.

A laptop showing the ticket shop of a visitor centre, where the visitor picks a time slot.

Step 2

The till at the entrance sells in two taps

Three tills side by side on ordinary tablets, by card or in cash. Every sale lands in the same count as the online sales.

The front desk till on a tablet: large buttons per ticket, the basket beside them and a choice between cash, card and Bancontact Pay.

Step 3

Whoever bought in advance is scanned and walks on

That keeps the queue at the till short. A ticket already inside turns red if it comes past a second time.

The scanning app at the entrance with a green panel: valid, with the visitor’s name and the ticket type.

Step 4

All day you see how many people have come in

A counter that follows every sale and every scan: how many tickets have been sold for today and how many visitors have already been scanned. That is the number you hand your safety coordinator, without estimating.

The same wallet pass on an Android phone, with the QR code at the bottom.
Visitors at a stall at a craft fair

Why it fits here

One counter for till and web shop

Sold online and sold at the gate end up in the same count, with every scan at the entrance right next to it. You have nothing to add up at the end of the day.

Tills volunteers grasp straight away

A tablet with big buttons, a receipt if the visitor asks for one, and a till journal that keeps itself.

No fee per visitor

Six thousand visitors cost the same as sixty. That is the difference with any platform charging a percentage or an amount per ticket.

Combination tickets without the fuss

Admission plus a drink or a tasting sells together in one order, as two tickets. You scan the admission at the entrance, and your stallholder scans the drink at the stall with a login of their own that can only scan.

Your shop inside your own website

One line of code in your page and your sales sit in it, in your own colours. Your visitor does not leave your site to buy a ticket.

The sum

In our example, at least €910.00 a year stays in your own till.

What it costs

6,000 paid tickets at €8.00 each: €48,000.00 going through your own till.

Six thousand tickets across three days is an ordinary edition of a regional market. With a fixed amount per ticket, that is an invoice growing with every visitor you bring in.

With a platform that charges per ticket

€1,200.00 to €5,820.00

With us, the Growth plan, per year

€290.00

All amounts are excluding VAT and per year. The rates we compare against are the going per-ticket rates in this market; we charge a fixed amount and nothing per ticket.

See the price →

Frequently asked questions

Can we allow a different number of visitors per day?

Yes. Every day has its own capacity and its own rate. If one day is full, the next stays on sale as normal.

Can we keep taking cash at the gate?

Yes. The till takes cash and card, and both end up in the same count. At the end of the day your till matches your visitor numbers.

How many tills can run at once?

As many as you need; the number of devices belongs to your plan. They all work from the same stock, so you never sell beyond your capacity.

Can stallholders sell tickets themselves?

Yes, at one of your tills. A stallholder gets a login of their own with the Desk role, and every till session is in the name of whoever opened it. That way you can see afterwards who sold what.

Get started

Set up your first day with a day ticket and a combination ticket, and try the till on a tablet. Within a quarter of an hour you will know whether your volunteers can handle it.

In the guide

Worth knowing before you start

The handful of terms that come up most often in this line of work, explained plainly.

  • Counter sales Counter sales are the tickets people buy face to face, which in most community venues is still a sizeable share of the room.
  • The point of sale system A point of sale system is the till at the desk: tickets, drinks, programmes and raffle strips all rung up in one place.
  • The receipt printer A receipt printer exists because some buyers want paper, and because a queue moves faster when nobody is waiting for an email to arrive.
  • The end-of-day report An end-of-day report is the moment you stop selling and write down what happened, while everyone who knows anything is still in the building.

All terms in the glossary →

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