Your organisation
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Setting up your organisation
Every field explained separately — name, VAT, time zone, code, house style and putting your shop online.
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Setting up a venue
Every field of the venue screen explained — name, address, VAT set, entrance, photo, time zone, the venue guide, opening hours and closing days.
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Staff and roles
Who may do what, which role you give to whom, how you invite someone, and where you see what each staff member has done and scanned.
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Languages
What a multilingual shop means in practice, what you translate yourself, and why two languages done well beat seven done half.
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Reading your dashboard
Every figure on your dashboard explained separately — what counts, what does not, how you choose the period and what no-show means.
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Exporting your data
Your orders, attendees and customers as CSV, or everything in one zip — per event, per period or for a single buyer.
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Your profile
Changing your name, your email address, the language of your back office and your password — and what to do if you have forgotten your password.
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A buyer asks for their data or wants it erased
What to do when a visitor asks what data you hold about them, or asks you to erase it — and what stays in place.