Selling and ticketing — guide

Products and prices

What you sell, what it costs, and why a price is phased out rather than overwritten.

Sell per hour or per part of the day, with a capacity that still adds up when someone is selling at the desk at the same time.

Setting up a one-off event — dinner evening, quiz, party or performance: choose the date and capacity, set the prices and sell tickets online.

The difference between a discount code and a voucher, when to use which, and how to set a percentage, a validity period and a usage limit.

Finding your link and spreading it — on your site, in a newsletter, on social media, with a QR poster or embedded in your own page.

Your ticket shop on tickets.yourassociation.com — what DNS is, which two records you set, and how you do it at your registrar.

What an order, an entry and a ticket are — and how you search, read and resend a ticket email.

Finding one ticket again by code, name or order number, seeing whether it has already been scanned, and showing the QR code on your screen.

Making the ticket invalid and paying the money back are two separate actions — here is how you do both.

A visitor asks for an invoice. Switch it on and :brand draws it up in your name, with your VAT rules.

One list of rates per country, instead of a percentage on every product separately. What we suggest, and why you have the last word.

Sell vouchers with a fixed or a free amount, and keep track to the cent of where the balance has gone.

A pass in a name that gives access for a whole season, with a visit counter and a card in the phone.

Let a reseller sell your tickets. Their visitors scan at your entrance as though they had bought from you.

Visitors entitled to the social tariff pay less; the entitlement is requested from publiq and the sale is registered there.

Visitors with a museum pass get in free; you register the visit here and settle up monthly with a CSV.